Help & FAQ

Shravan AI is a WhatsApp-based personal AI health companion. It helps you stay on top of your health 24/7 through natural conversations, health monitoring, medicine reminders, and emergency alerts — all via WhatsApp, the app you already use.

Sign up for a free account at shravan.club, complete your health profile including your WhatsApp number, and start chatting with Shravan on WhatsApp — no app installation needed.

No. You only need WhatsApp, which you likely already have. Shravan AI works entirely through WhatsApp messages, voice notes, and photos. You can also view everything on the web dashboard or mobile app.

Shravan supports 11 Indian languages: Hindi, English, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Punjabi, Urdu, and Odia. It automatically detects the language you use and responds in the same language. You can also set a preferred language.

Shravan acts as a caring AI companion that can: track your health vitals (blood pressure, glucose), send medicine reminders, schedule doctor appointments, provide companionship, detect emergencies and alert your contacts, track nutrition from food photos, and much more — all through simple WhatsApp conversations.

Share your health readings by simply telling Shravan (e.g., "My BP is 130/85") or by sending a photo of your BP monitor or glucose meter. Shravan automatically records the data, tracks trends, and alerts you if readings are abnormal.

Add your medicines with dosage and timing from the dashboard. Shravan sends WhatsApp reminders at the scheduled times and tracks whether you confirm taking them. If a dose is missed, you get a notification.

If you mention an emergency (severe pain, fall, breathing difficulty, chest pain), Shravan immediately sends alerts to your designated emergency contact via WhatsApp. You also receive a push notification in the dashboard.

Yes. Shravan transcribes voice notes using advanced speech recognition (supporting all 11 languages) and can analyze photos including BP monitors, glucose meters, prescriptions, food plates, and medical reports.

The dashboard shows: your health vitals with charts and trends, medicine adherence tracking, your full WhatsApp conversation history with Shravan, appointment schedules, nutrition tracking, activity logs, and real-time notifications for important events.

Yes. The Chat section shows your full WhatsApp conversation history with Shravan, synced in real time, so you can review past advice, readings, and reminders anytime.

Yes. Your dashboard syncs across devices — open it on your phone, tablet, or computer — and you can chat with Shravan from WhatsApp anywhere.

We offer three plans: Free (5 messages/day, basic features), Pro Monthly at ₹999/month (unlimited messages, full features), and Pro Yearly at ₹9,999/year (unlimited messages, save 17%). All plans include emergency alerts and daily check-ins.

The free plan includes: 5 AI messages per day, daily wellness check-ins, emergency alerts, and basic activity tracking. Advanced health charts, medicine management, appointments, orders, and nutrition tracking require a Pro plan.

Go to your Profile or Settings page and select "Upgrade to Pro." Choose Monthly or Yearly, and you'll be redirected to a secure payment page. Your account upgrades instantly after payment.

Yes. You can cancel anytime from the subscription settings. Your Pro features remain active until the end of the current billing period. You can also restore a cancelled subscription before the period ends.

We accept all major Indian payment methods through our payment partner Dodo Payments, including UPI, credit/debit cards, net banking, and wallets.

Yes. Conversations between you and Shravan are private and only visible to you on your dashboard. We do not share conversation data with any third parties. Our AI processes messages to provide responses but does not store them beyond what's needed for the service.

Shravan uses OpenAI's GPT-4o, one of the most advanced AI models available. It's designed to be caring and helpful, but it is not a replacement for medical professionals. Always consult a doctor for medical decisions. Shravan will proactively suggest doctor visits when it detects concerning health patterns.

If you ask for human support or use keywords like "help," "support," or "talk to someone," Shravan creates a support ticket and our team follows up. The AI gracefully handles topics outside its scope by redirecting to appropriate resources.

We use Firebase/Google Cloud infrastructure with encryption at rest and in transit. Authentication is handled by Firebase Auth with secure token management. Health data is stored in a dedicated, secured database. We follow industry-standard security practices.

Yes. To delete your account and all associated data — including your health records, conversations, and reminders — contact us at support@shravan.club.

Yes. We are committed to complying with the Digital Personal Data Protection Act, 2023 (DPDP Act). We collect only the data necessary to provide our services, and you have the right to access, correct, and delete your personal data.